Below, you’ll find solutions to common issues when downloading courses for offline learning.
Why is my course taking so long to download?
Why is my course taking so long to download?
Some Alison courses are quite large and require a stable WiFi connection and sufficient storage space. If a course is downloading slowly, consider downloading individual modules instead of the entire course at once. You can do this by selecting the download icons next to each module.
Why does my course keep failing to download?
Why does my course keep failing to download?
If your course fails to download, try the following steps:
Check that your device has enough storage space. You can also download modules individually instead of the full course.
Ensure that you have a strong and stable internet connection.
If the issue persists after trying these steps, please contact Customer Support for further assistance.