Skip to main content
All CollectionsAlison App
How can I redeem my pre-purchased Digital Certificate or Diploma?
How can I redeem my pre-purchased Digital Certificate or Diploma?
Updated over a week ago

After you have completed your course, you can redeem your Certificate against your course and download it immediately.

Go to the Dashboard, choose Unclaimed Certificates:

If you have completed more than one course, you can choose which course you would like to redeem your purchase against.

You will be redirected to the shop where you can claim your Pre-ordered certificate and download the certificate.

It is important to note that digital Certificates can only be redeemed against completed Certificate courses, and digital Diplomas can only be redeemed against completed Diploma courses.

You can download Certificates from My Certificates in your Dashboard, as shown in the example below:

You will then be able to download your Digital Certificate and Diploma.

On an Android device, the file will be saved to your “Downloads” folder. If you're using an iOS device, the file will be saved to the “Files” folder.

Did this answer your question?